![](https://moodle.bwz-rappi.ch/pluginfile.php/17417/course/overviewfiles/header%20lernfeld.jpg)
In this Lernfeld you will learn about product and service descriptions, giving directions, identifying customer needs, completing sales and offering after-sales services, as well as sales channels, online and on the phone.
In this Lernfeld you will learn about product and service descriptions, giving directions, identifying customer needs, completing sales and offering after-sales services, as well as sales channels, online and on the phone.